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Return Policy
- ALL SALES ARE FINAL, NO RETURNS ACCEPTED.
- Any return accepted by Powerhouse Racing,. Inc., is at our sole discretion. A return does not constitute the guarantee of a full refund. We may offer a partial refund or company credit, at our sole discretion. Any part installed or attempted to be installed can not be returned for any reason.
- All returns must be within 30 days of the date of invoice. All returned products must be in original, unopened, & resalable condition, identical to the condition that it was received in, with all original documentation, boxes, etc. All returns are subject to a 25% restocking fee. We then will offer a refund or company credit, at our sole discretion.
- There are no returns on used parts, closeouts, or special order items. Special order items include, but are not limited to: Wheels, Body Kits, and any JDM (Japanese Domestic Market) item. All returns must arrive at the PHR office as listed below within 30 days of the date of your original invoice.
- Make sure to insure the product when you ship it back to the PHR facility. If we receive an item that was damaged, or your package is lost by the Courier, you will receive no credit from PHR and you must take up the damage claim with the Courier. You assume all responsibility associated with processing an insurance claim with the Courier you select.
- All returns must have an RGA (Returned Goods Authorization) number on them or we will refuse the shipment! To get an RGA number, call our Returns Dept at 817-238-8434.
- All returns to must be shipped insured and trackable on the internet to
provide proof of delivery back to Powerhouse Racing, Inc. Our return
address is:
Powerhouse Racing, Inc.
RGA # xxxxx (provided by us)
740 Aviator Dr,
Fort Worth TX 76179