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Return Policy
- ALL SALES ARE FINAL, NO RETURNS ACCEPTED.
- Any return accepted by Powerhouse Racing,. Inc., is at our sole
discretion. A return does not constitute the guarantee of a full refund.
We may offer a partial refund or company credit, at our sole discretion.
Any part installed or attempted to be installed can not be returned for any
reason.
- All returns must be within 30 days of the date of invoice. All returned
products must be in original, unopened, & resalable condition, identical to
the condition that it was received in, with all original documentation,
boxes, etc. All returns are subject to a 25% restocking fee. We then will
offer a refund or company credit, at our sole discretion.
- There are no returns on used parts, closeouts, or special order items.
Special order items include, but are not limited to: Wheels, Body Kits, and
any JDM (Japanese Domestic Market) item. All returns must arrive at the PHR
office as listed below within 30 days of the date of your original invoice.
- Make sure to insure the product when you ship it back to the PHR
facility. If we receive an item that was damaged, or your package is lost
by the Courier, you will receive no credit from PHR and you must take up the
damage claim with the Courier. You assume all responsibility associated with
processing an insurance claim with the Courier you select.
- All returns must have an RGA (Returned Goods Authorization) number on
them or we will refuse the shipment! To get an RGA number, call our Returns
Dept at 817-238-8434.
- All returns to must be shipped insured and trackable on the internet to
provide proof of delivery back to Powerhouse Racing, Inc. Our return
address is:
Powerhouse Racing, Inc.
RGA # xxxxx (provided by us)
4551 West Bailey Boswell Rd.
Fort Worth TX 76179
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